TRUE STORY – This is India…
The following is a post from Les T., the owner of Humor-Erotica @Google Groups
ITS A TRUE STORY…
THIS IS INDIA
IT’S WHERE YOU (non-Indians) CALL WHEN YOU
WHEN YOU HAVE A TECHNICAL PROBLEM
WITH YOUR COMPUTER
I’m now using Windows 7!!
You may recall the problems I had at the beginning of February when I was in contact with the manufacturer of my computer …. Hewlett-Packard (hp) and spoke to a tech reps from India for about 20 hours trying to upgrade from Vista 64….
They (support at hp in India) managed to complicate things so badly that I finally was forced to reinstall Vista 64…
I spoke to at least 5 different people during this time….
They managed to install Windows 7 but all data and programs were gone! I had a back up drive that they used to try to reinstall everything but lost about 50000 pictures and all my video files (2000) and 10000 songs!!
Well… after much hesitation…. a long letter to the president of hp (no response)…. and making an up to date backup on an exterior drive… copying my programs to a cd …. etc etc. etc. I decided to call them again last Friday!
This time I got hp support in Nova Scotia (just the luck of the draw)…talked to a tech rep there and explained the situation to him…
Much to my surprise…he told me that an upgrade from Vista to Windows 7 is easily done and the computer should have all data and most of my programs installed and ready to use after the upgrade!!!
He took over my computer, started the process, and told me to be patient for a few hours when someone from his office would call back to check up on the progress.
They called back after a couple of hours and again after another 3-4 hours. By then, all was finished and ALL my data was back and ALL my programs were operational!! (I never needed my backup).
They told me to try it out as some settings are sometimes wrong. The next morning at 10AM…another call from them…I had a short list of settings to change and that took less than 10 minutes!!
All that was left for me to do was download Windows Live email…. and it was automatic… my email addies with Sympatico were all back!!
The agent in Nova Scotia gave me the email addy to the president’s office and he will be hearing from me very soon….
I’m just waiting to be reimbursed for the money I paid to hp…. THEN, I’ll be writing a long long letter asking for compensation!
Tech support? Be very very careful who you speak with… My first clue was the first guy in India who took 2 hours just to take over my computer….I should have hung up after 10 minutes!!


March 28, 2011
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Posted by Jit
Categories: 
Here are some interesting, but true facts, that you may or may not have known.
The Banks are aware of this situation. Unfortunately, they offerred no viable solution or comment.
*#06# : For checking IMEI (ziinternational Mobile Equipment Identity) number.
They just needed some leg room…
Christmas, the season of gifts and travelling has people shopping over the internet day and night. Along with them are also the cybercriminals working hard to hack consumer information, their money and identities.
Anyone who plans to resell a used computer memory device like a hard drive, memory card or a USB stick should be sure to use a special programme to wipe the storage device first.